1. Overview and Scope
At SRPM Cargo (domain: srpmcargo.com), we respect your privacy and are committed to safeguarding personal information you share with us when requesting freight quotes, booking bike shipping, or arranging household and corporate relocation.
2. Information We Collect
When you interact with our website or contact us via WhatsApp, phone, or email, we may collect:
- Contact Details: Your name, phone number, WhatsApp contact, and email address.
- Transit Details: Pickup address, destination delivery address, inventory list, bike make/model, and dates of preferred transit.
- Statutory Vehicle & ID Documents: For interstate bike and commercial moving, copies of vehicle registration (RC), insurance, pollution certificate, and government photo identification as required by Indian transport authorities and RTO checkpoints.
3. How We Use Your Information
Your details are used strictly to:
- Generate accurate freight estimates and transit schedules.
- Coordinate doorstep pickup and delivery with our logistics drivers and loaders.
- Prepare legal consignment notes, E-Way bills, and transit insurance policies.
- Communicate milestone updates and live tracking details via WhatsApp or SMS.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data to marketing companies or third-party lead brokers. Data is shared solely with verified operations personnel, statutory toll/RTO checkpoints, customs authorities (for customs clearance), and transit insurance underwriters strictly for the performance of your shipment.
5. Data Security
We implement industry-standard physical, electronic, and procedural safeguards to ensure your documents and contact details remain protected against unauthorized access, loss, or misuse.
6. Contact Us Regarding Your Privacy
If you have questions about our privacy practices, please contact us at:
SRPM Cargo
Address: Samyak Industrial Estate, 512, Sonawala Cross Road Number 2, Goregaon East, Mumbai, Maharashtra, India - PIN 400063
Email: [email protected]
Phone / WhatsApp: +91 9372595752 / +91 9930898870